Custom Tables in SPSS

Hi all, Ms. Compy Fix-It here to ask for some assistance.

When creating a Custom Table, I would like to select a variable for the column, Column N %, and a question for the rows.  Such a seemingly simple task works for other users, but when I run it, it stays at “Processing” eternally.  One difference I had compaired to someone whose SPSS was working properly, was that when I select Column N % in the Summary Statistics segment, he had the option “Apply to All” available, whereas mine is greyed out.

 

Any ideas?